Want to Order or Have any Query? Call: 9839918058, 9415127905 (9:30AM to 6:30PM)

Our Policies

Shipping Policy

We, at Battery wala, are an online store for the purchase of all kinds of batteries like a car battery, inverter battery, and generator batteries to Kanpur & suburbs. We supply 100% genuine products and deal Exide &Microtek. All battery items sold by us come with a fixed manufacturer’s warranty and proper bill. The prices mentioned on the website are inclusive of all the charges. There are no sorts of hidden costs, extra charges, or service tax. All the deliveries and shipments made by us are free of cost.

IMPORTANT: No warranty claims will be entertained without the show of original warranty card from the manufacturer and invoice copy. If you don’t have the warranty card, at least the copy of bill must be available for warranty purposes.

Order Placement and Delivery Timings

Delivery Conditions

Installation Policy

In the case of any doubts or queries related to a product order, you can call on our number: +91-9839918058 during working hours (9:30 AM – 6:30 PM). You can also drop us an e-mail at amitmehrotra008@gmail.com We will reply to your message the moment it is possible.

*Subject to availability of stock and delivery

Cancellation Policy

We assure customers to help them through this process and have easy and simple cancellation policies.

Don’t worry customers, we believe in serving you in the right way.

Under cancellation policy:

How to cancel the orders before you have received your product?

We hope that you never have to face such situation, but still we will guide you through this procedure. If you have placed an order and wished to cancel it, kindly call to our registered numbers For further assistance, you can also e-mail or Whatsapp us with all the important details related to your order of your product.

How to cancel my order if it’s been already dispatched?

Most of our orders are dispatched within 2 hours of receiving the order but sometimes the customers like to cancel it back due to some reasons. Then the customers have to bear the cost of Rs.200 as order cancellation fee.

Customers who are Not Eligible for Return or Replacement

Some customers are not eligible for returns or replacement of their product. As, it is in our policy; we follow them. Those people are:

Refund Policy

The given refund policy is applicable to the buyers who have initiated the cancellation of the order.

For online payers: Order cancelled within 30 minutes of placing the order will get complete refund of product value.

For online payers: Order is cancelled after 24 hours of placing the order + process of shipping is done = cancellation fee + 2% of product value will be charged.

How to receive the refund? After following the whole procedure, the refund amount of your returned product will be credited to your respective bank account/ credit card/ debit card/ net banking within 7- 10 business days.

Do not lose faith in us and in our service. We assure you of our service team and service. Kindly do co-operate with our company and its process

We sell our batteries & inverters with a 7 days money back guarantee where you can claim your money back within seven days under these conditions

Once the order is delivered to the customer and the product is found defective then customer must immediately inform to us regarding the defect / damage / non-functioning / or wrong order delivery at our number 9839918058 or mail us on amitmehrotra008@gmail.com. Then we arrange the process of refund, replacement or money back claim by sending our representative for collection of the product.

For money back / refund or replacement of any product, customer should be ready with relevant provisions like

If in case, any defect arises after the delivery, installation and demo of the product then BatteryWala is not responsible for any return or money back claim and in that case of such defects the service / support will be entertained by respective company / brand as per the company’s respective norms or warranty terms.

Warranty Policy

When to claim for warranty?

The chance of any problem occurring with the device is very less but if you face any kind of problem, we are there to help you. We will help you whenever there are:

For any problem, contact the customer care service of the respective batteries. The customers will be given free service if the product if it is within the warranty period.

How to claim for any product during the Warranty Period?

A procedure is followed to claim the product which is within the warranty period. Few original documents are required to claim for the repair or replace the product. The steps to claim for your warranty are:

For any technical problems, installation or other related problems give a call to the customer care service of the respective manufacturers. Few devices have the warranty details installed on the device itself.

Note: Without ORIGINAL WARRANTY CARD and INVOICE COPY no warranty claims will be entertained by any manufacturer. In few cases, some companies do not provide a WARRANTY CARD to the customers, and then the INVOICE COPY given to the customers should be preserved for warranty purposes.

Manufacturers of the product are responsible for only the promises or the warranties made during the selling of the products. They are liable to solve only the issues which come due to some technical mistakes, in case you drop the battery, or there is some damage caused due to water, the manufacturer will not be responsible for the product.

The products at BatteryWala are original and therefore, warranty services are provided to the customers for whichever product they buy.

Why Shop With Us?

Free delivery

Free installation

Best prices

30+ years of experience

On-line Support

Pay online or cash on delivery

GST Invoice Available


Genuine Products

100% genuine and brand new products


Fast Delivery

Fast delivery and installation


Best Quality

Superior quality products at best price


24X7 Support

We are there for you, everytime you need us